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General Info

Can Biconi products be used by children, pregnant women and the elderly?

Yes. All of our products are made from safe and natural ingredients, with no added harsh chemicals and are therefore safe for everyone. If in doubt, please consult your doctor.

Where can I buy Biconi products?

You can buy our products on our website or via our authorized distributors.

How can I contact Biconi?

Please send us a message via our Contact Form or email us at hello@biconi.com


Facial Care

How do I use the Radiant Skin Facial Cleanser Bar?

Place the Radiant Skin Facial Cleanser Bar into the Biconi Soap Saver bag (included in the box) and lather up with wet hands. After use, hang soap to dry inside the soap saver bag as natural soap bars will dissolve when left sitting in water. Alternatively, you can use a soap dish (with or without the soap saver bag) if preferred. The ideal soap dish is one with a draining tray to keep soap dry when not in use.

How do I apply the Glow Facial Serum?

Place a few drops of the Glow Facial Serum onto your palms and gently rub your palms together to spread out the oil. Gently pat palms onto clean face.

How much serum you should apply depends on your skin type. We recommend the following: 1-2 drops for oily skin, 2-4 drops for combination skin and 3-5 drops for dry skin.

When should I apply the Glow Facial Serum?

Our serum is designed to be used both day and night. If this is your first facial oil and you are worried about how your skin will react, we recommend starting off with only 1-2 drops first and applying them at night.

We have received rave reviews from happy customers who have used the serum in the morning, before applying any makeup. If you choose to do this, we recommend waiting for the serum to be completely absorbed - this takes between 5-15 minutes depending on skin type - before applying makeup.


Hair Care

How do I use the shampoo bar?

Place the shampoo bars into the Biconi Soap Saver bag (included in the box) and lather up with wet hands. Place soap saver bag directly onto hair and shampoo in. Rinse well and follow up with Hair Repair Conditioner if needed. After use, hang soap to dry inside the soap saver bag as natural soap bars will dissolve when left sitting in water.

What is the main difference between the Hair Rejuvenating and Hair Revitalising Shampoo Bar?

Although both shampoo bars are formulated with natural ingredients and can help with reducing hair loss and encouraging hair regrowth, the ideal shampoo to use is dependant on your hair type.

The Hair Rejuvenating Shampoo Bar is formulated with activated charcoal which helps to draw out impurities and remove product buildup. This shampoo bar is suitable for those with normal or oily hair. The Hair Revitalising Shampoo Bar does not contain any charcoal and is therefore more suitable for those with dry or damaged hair

How long will a bar of shampoo last?

This depends on a number of factors - your hair length, how often you shampoo and whether the shampoo bar is kept dry between use. Most of our customers tend to find that the shampoo bar lasts them between 4-6 weeks, depending on use.

My scalp feels oilier after using the Shampoo Bar. Is this normal?

Yes, this is normal if you have an oily scalp. Hair loss can be caused by oil or sebum blocking your hair follicles. Our Shampoo Bar works by removing blockages from your hair follicles, which will help to encourage hair growth. The oiliness you feel may be an effect of the Shampoo Bar clearing oil blockages from your hair follicles. If you continue to use the Shampoo Bar, you should typically see an improvement in four weeks. If in doubt, please consult your doctor.

What results can I expect with the Shampoo Bar?

Our Hair Rejuvenating Solid Shampoo works by targeting problem areas. Only after your hair and scalp are restored to their ideal conditions can hair growth be stimulated.

Although individual results vary, most of our customers notice visible results after 2 to 8 weeks of continuous use.

For maximum effect, please avoid using any other hair products (hair gels, sprays, tonic, etc) for at least 4 weeks. This will allow your hair and scalp to detox from chemicals present in other products, giving your cells sufficient time to recover.

How soon can I see results?

Results vary by individual. Our products are made with natural, wholesome ingredients. This means you won’t get 'instant' results but, after continued use, you should begin to see real and lasting effects. Most of our customers notice visible results after 2 to 8 weeks of continuous use.

Do I need a conditioner?

Unlike all-in-one shampoos that also condition hair at the same time, our shampoo bars only shampoo hair. This is because having an all-in-one shampoo is like washing and moisturising your body at the same time - it may feel nicer and faster but it is counterproductive as the hair is not cleaned properly. This can cause product buildup and clogged hair follicles.

As our shampoo bars are made with cold-pressed, organic plant oils, the shampoo will be naturally moisturising. But if you prefer, you can use conditioner after shampooing.


Pure Oils

Which Pure Oils is ideal for me?

Our range of Pure Oils come in a variety of skin penetration rates, making sure that there is a perfect oil for each skin type. Virgin Coconut Oil has the slowest skin penetration rate and is ideal for those with dry or inflamed skin. Sweet Almond Oil has medium skin penetration and is better suited for those with normal/combination or sensitive skin. Argan Oil penetrates the skin the fastest, making it ideal for those with oily skin.

How can I use Virgin Coconut Oil?

As the oil with the slowest skin penetration rate, Virgin Coconut Oil is ideal for those with dry or inflamed skin. It also works well as a massage oil (add a few drops of your favourite essential oils for added luxury) and eye makeup remover.

Virgin Coconut Oil is one of only a few oils available that is able to penetrate the hair shaft. Other oils can only sit on top of hair and is not able to moisturise hair from the inside. If you have dry hair, you can massage 1-2 tablespoon of Virgin Coconut Oil on your hair as a deep conditioning treatment. Leave for at least an hour and shampoo thoroughly 2-3 times to remove all oil residue.

What is the difference between virgin coconut oil and ordinary coconut oil?

The key difference between coconut oil and virgin coconut oil is the extraction process. Regular coconut oil is extracted from dried coconut meat (also known as copra) via heat and fermentation, thus stripping the oil of its many nutritional properties.

Virgin coconut oil is extracted from fresh coconut milk without the use of heat. This extraction process leaves virgin coconut oil with a pleasant, light coconut smell and taste. Since no heat is used to extract virgin coconut oil, its nutritional properties are also preserved – thus virgin coconut oil contains more antioxidants, fatty acids, vitamins and minerals than ordinary coconut oil. The shelf life of virgin coconut oil is also much longer than ordinary coconut oil or any other edible oil as it hasn’t been subjected to heat or sunlight.

How can I use Sweet Almond Oil?

Sweet Almond Oil has medium skin penetration and is better suited for those with normal/combination or sensitive skin. Use it as an all-natural body oil or for oil cleansing. To clean your face with oil, simply apply 4-5 drops of Sweet Almond Oil onto your face and massage in gentle, circular motion. Rinse off with warm water or gently wipe with a soft cloth. There is no need to use a cleanser or moisturiser after cleansing with oil, as your face is now free from dirt and moisturised at the same time.

How can I use Argan Oil?

Argan Oil is great for those with oily skin as it penetrates the skin quickly and won’t leave you feeling greasy. You can also use Argan Oil to keep flyaways and frizz at bay. To prevent greasiness, apply just one drop onto the palms of your hand and rub your palms together before raking through freshly styled hair with your fingers. 1-2 drops of Argan Oil applied onto cuticles weekly can help to prevent hangnails for beautiful fingertips.


Baby Care

How do I use the Baby Massage Oil?

Apply a few drops of Baby Massage Oil onto the palms of your hand and rub your palms together to warm up the oil. Gently pat or rub onto baby using slow, circular motions. Can be used from head to toe and is ideal for cradle cap, bug bites and nappy rash. Our Baby Massage Oil is also perfect as a body oil for adults.

How do I use the Gentle Baby Soap?

This soap can be used from head to toe. It is best to first rub the soap bar with wet hands and lather up before applying onto baby. Although our Gentle Baby Soap is made from only natural ingredients, it is important to keep the soap out of baby’s eyes to prevent stinging. Commercial shampoos can claim to be ‘tears free’ as they add numbing agents to prevent your eyes from reacting to their shampoo! Our Gentle Baby Soap is safe to use for ages 0-99 years.